This online shop is managed and fulfilled by Missingink.com

Missingink values its customers and respects their privacy. We only collect customer information during the shopping and checkout experience.  We recognize that we must maintain and use customer information responsibly. We do not sell, rent, disclose, or otherwise share the information you provide to us online to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it.

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

1. What kind of information does Missingink collect?

We collect information, such as your name, email and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online.

2. How does Missingink use my information?

When you make a purchase from Missingink, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order.

If you have any specific questions please contact Missingink customer service by emailing us at cs@missingink.com

3. What are cookies? How does Missingink use cookies on its site?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited.

Missingink use cookies in order to provide you with an online shopping experience. Cookies enable us to keep track of your order as you shop on our site. Any cookies set by Missingink are used only for cart tracking and order creation, we do not use cookies for tracking, analytical, or marketing purposes.

Missingink uses cookies but never store personally identifiable information in your cookie.

Missingink does not track any information about your use of other websites.

4. Residents of the European Economic Area (“EEA”)

If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, port to another service provider, or object to certain uses of your personal data. If you wish to exercise these rights, please reach out to us at

cs@missingink.com.

Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), unless we are required by law to obtain your consent for a particular processing operation. In particular we process your personal data to pursue the following legitimate interests:

  • To prevent risk and fraud on our platform;
  • To provide reporting and analytics;
  • To provide troubleshooting, support services, or to answer questions;
  • To test out features or additional services; and
  • To improve our services, applications, and websites.

When we process personal information to pursue these legitimate interests, we do so where we believe the nature of the processing, the information being processed, and the technical and organisational measures employed to protect that information can help mitigate the risks to the data subject.

5. Control over and access to your personal information

Missingink understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a customer and wish to exercise these rights, please contact us at: cs@missingink.com.

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Missingink processes your personal data, please contact Missingink by email at cs@missingink.com.

6. How does Missingink protect kids’ privacy?

Like you, we at Missingink are concerned about the safety of children when they use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to Missingink is under the age of 13, we will remove all personally identifiable information about that person from our files.

7. How do I know my order information is secure?

Protecting your order information is important to us. Missingink will always use persistent, secured connections, also known as “https” connections.

Some versions of browsers and some firewalls don’t permit communication through secure servers like the ones we use to process orders at Missingink. In that case, you’ll be unable to connect to the server, which means you won’t be able to mistakenly place an order through an unsecured connection.

8. What about links to other websites and services?

The Missingink website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.